Privacy Policy of Red Earth Edits
This Privacy Policy describes how Red Earth Edits ("we," "us," or "our") collects, uses, and shares personal information of users ("you" or "your") of our website, redarthedits.com.au (the "Site"), and our online photo editing courses and related services (the "Services"). We are committed to protecting your privacy and ensuring the security of your personal information. This policy is effective as of January 1, 2025.
Information We Collect
We collect several types of information from and about users of our Services, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, and payment information. We collect this information when you register for an account, purchase a course, subscribe to our newsletter, or contact us.
- Usage Data: We automatically collect information about your use of our Services, such as the pages you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity on our Site. This information helps us to personalize your experience, analyze trends, and administer the Site. See our Cookies Policy for more information.
- Course Activity Data: While you are taking our courses, we may track your progress, including the lessons you have completed, your scores on quizzes and assignments, and your participation in online forums.
- Communications: We retain records of any communications you have with us, including emails, chat logs, and phone calls.
How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Maintain the Services: We use your information to create and manage your account, provide you with access to our courses and related materials, and ensure that our Services are functioning properly.
- To Process Payments: We use your payment information to process your purchases and subscriptions.
- To Communicate with You: We use your contact information to send you important updates about our Services, respond to your inquiries, and provide customer support.
- To Personalize Your Experience: We use your information to personalize your experience on our Site, such as by recommending courses that may be of interest to you.
- To Improve Our Services: We use your information to analyze trends, conduct research, and improve the quality and functionality of our Services.
- For Marketing Purposes: With your consent, we may use your contact information to send you promotional emails about new courses, special offers, and other updates. You can opt out of receiving these emails at any time by clicking the "unsubscribe" link in the email.
- To Comply with Legal Obligations: We may use your information to comply with applicable laws and regulations.
Sharing of Your Information
We may share your information with the following categories of recipients:
- Service Providers: We may share your information with third-party service providers who assist us with various aspects of our business, such as payment processing, data storage, email marketing, and analytics. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Instructors: If you are enrolled in a course, we may share your course activity data with the instructor of that course. This information helps the instructor to monitor your progress and provide you with personalized feedback.
- Affiliates: We may share your information with our affiliates for marketing and other purposes.
- Legal Authorities: We may disclose your information to legal authorities if required to do so by law or in response to a valid legal request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect your sensitive information, such as your payment information, during transmission.
- Firewalls: We use firewalls to protect our servers from unauthorized access.
- Access Controls: We restrict access to your personal information to authorized personnel only.
- Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our Services, comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Rights
You have the following rights with respect to your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise these rights, please contact us at privacy@redearthedits.com.au. We may require you to verify your identity before we can respond to your request.
Children's Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at privacy@redearthedits.com.au. If we become aware that we have collected personal information from a child under the age of 13 without parental consent, we will take steps to delete the information as soon as possible.
International Transfer
Your personal information may be transferred to and processed in countries other than your country of residence, including Australia. These countries may have data protection laws that are different from the laws of your country. By using our Services, you consent to the transfer of your personal information to these countries.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our Site and updating the "Effective Date" at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Red Earth Edits
Privacy Department
12 Outback Road
Alice Springs, NT 0870
Australia
Phone: +61 567353033
Email: privacy@redearthedits.com.au
This Privacy Policy is governed by the laws of the Northern Territory, Australia.